In today’s economy, the way of success for an individual and a corporate depend on their ability of accessing, sharing and analyzing information in a fast and straightforward way. The companies that utilize the technology in all their business processes are able to manage the information in proper ways that lead them to get ahead in competition.
By developing mobile applications and location based content, Infotech facilitate its customers to be much more competitive. Hence, Infotech’s customers not only benefit from spatial dimension of their operational data but also access and share that information anywhere, anytime.
What is location based information?
Researches prove that nearly 60% to 80% of all corporate data such as customer addresses, sales territories and distribution routes contain spatial dimension.
Traditional information technology tools are capable of making quantitative analysis on number and types of customers using the information stored in corporate database. Nevertheless, dimensional analysis like distance between customers, areas of service territories or shortest path of a distribution route are not provided by these tools.
Answers of the questions below are vital for most of the companies:
Where are my customers located?
How many competitor dealers reside in my sales territory?
What is the best route for my distribution?
Which customers are affected from outage?
Is there any relation between location of my dealers and their sales volumes?
What is the optimal route for constructing new gas pipeline?
Where is the closest emergency vehicle for intervention?
Those answers can only be found by performing location based analysis. Spatial Information Technology deals with location based information and Infotech has a long-term expertise in spatial data acquisition, collection and preparation. Moreover, Infotech develops location-based applications that show hidden relations and potential in produced spatial data.
Advances in mobile communication technology resulted in shorter business processes and faster business life. Today in Europe, 43% of work force is mobile thus actively working in the field. Similarly, GSM phone penetration figures in Turkey also prove that mobile technology is becoming indispensable day by day. Advanced mobile technology provides enough bandwidth and speed that enables corporate workers to accomplish their daily work thru any device from anywhere.
Mobile applications developed by Infotech, open the doors to a new era of mobile computing for the companies.
Developing applications using Spatial Technology requires not only qualified and diverse human resources but also huge financial and technical assets.
Other than the experienced management team consisting of computer engineers having long-term professional background, Infotech has the most diverse, qualified and experienced professional team in the market including electric and electronic engineers, software engineers, mapping engineers and city planners.
From the first date of establishment, Infotech organized its human resources in according to its mission and vision and consequently accomplished many successful projects.
Company departments and activities
Business Development and Project Management Department:
The aim of the Infotech is to develop unique applications for its customers using appropriate technological tools by understanding their needs and requirements.
Infotech Business Development department performs several activities in order to explore up most value to be generated for its customers.
Business Development department manages customer relations starting from first contact to the end of the project. Customer analysis, presenting Infotech, requirements analysis, developing the project concept, and pilot works are the pre-sales activities performed by this team. Since the experts in business development department take the project manager role in the implementation phase, they continue their business relation with the customer until the end of the project. This enables customers to have the same contact through the whole project period.
Creating synergy by combining the power of different groups is a successful way in today’s competitive economy. Based on groups’ expertise and knowledge, companies that come together for joint development and/or marketing enable them to accomplish successful projects.
Infotech forms long-term strategic alliances with reputable companies in Turkey and abroad for joint production and business development.
Being a solution partner of Oracle and Turkcell, Infotech is the distributor of Network Reliability Solutions Company of General Electric (GERS). Additionally, Infotech works as solution developer in the mobile arena by utilizing tools and technologies of worldwide companies such as Ericsson, Sony Ericsson, Bosch Blaupunkt and Maxon.
Because of the several successful projects accomplished in collaboration with American, Japan and French companies, Infotech became a preferable company for making business partnership for joint business development and project implementation. Similarly, Infotech is continuing relations with most of the system integrator companies in Turkey for different projects.
Usage of location based or mobile applications in operational processes is a need that is independent from business sector. Mobile and location based applications create a paradigm shift in the daily operations. As soon as this paradigm shift is accepted by considering new opportunities brought by these technologies, several new solution needs will be identified spontaneously. These solutions will take different roles in different organizations as explained below:
Energy and telecom
The most valuable asset of companies in energy (electric and gas) and telecom sector is their network. Telco companies, using Infotech Telecom Inventory Management solutions; can have their end-to-end network inventory information in a spatial database. They can solve any expansion and revision requirements in the network in an optimum way (in shortest time, at minimum cost, using latest up to date network information) by Infotech network planning tools. In daily operations, they can keep their service assurance quality in top most state by using Infotech Outage Management and Telemetry Solutions. Moreover, using Infotech Field Force Automation solutions, they can effectively manage work order generation, intervention management, and field-force monitoring operations in real time.
Local Governments main responsibility is to serve to region and people in their borders. The main condition of serving is recognizing all infrastructure and super-structure of the region in the most detailed and accurate way and give decisions accordingly. The base of Infotech municipal solutions is the Spatial Data Warehouse that is constructed with citywide information including related real estate and citizen data.
Based on constructed Spatial Data Warehouse, Infotech provides Risk Management, Urban Planning and Zoning, Taxation, Transportation Planning and Management, Citizen Information System applications for the local governments.
Business processes of companies that do marketing and sales thru their dealer and distribution channels are moderately similar. The logistic cycle of the companies in food, publishing, automotive and textile sector; start with order taking and end with physical delivery, independent of whether they do individual or corporate marketing and sales. Infotech Distribution Management Solution consists of several modules utilizing both mobile communication and spatial information technologies. All the modules run on the same, shared spatial database. Order Management module takes orders in geocoded format. Planning Module makes distribution planning and calculates optimum routes, whereas Work Order Management Module transmits work orders to dispatched vehicles thru wireless communication. Tracking and Reporting Modules monitor all distribution activities, logs in a database and prepares any desired reports.
For the finance sector, Infotech solutions; namely InfoAnalyst and Cash Management System, are being effectively used by most of the well known banks in Turkey for their site selection, competitor analysis, demographic analysis, performance evaluation and cash logistic management operations.
Companies having dealer or branch network utilize Infotech InfoAnalyst solution as a decision support system for their branch opening/closing decisions, territory creation, sales and performance monitoring operations.
Infotech InfoRisk application enables companies to make risk analysis, risk evaluation and risk management operations according to their own risk definitions. Especially companies in insurance, finance and media sector can manage their spatially related risks in more efficient and proper way.
GSM operators can provide information, entertainment and business services to either mass or corporate market using Infotech Mobile Service Solutions.
Infotech is powered by highly skilled staff and the expertise of successfully accomplished projects. Thus, the company is capable of developing any project based on location based and mobile technology.
Telecom network inventory management system
Telecom Network Inventory Management System is a product that enables end-to-end management of multi-vendor multi-technology networks. Underlying technology is General Electric (GE) Network Inventory Product Portfolio. Customers which operate voice and data, cable TV, cellular networks use this product portfolio to manage and design their networks in hundreds of countries. British Telecom [UK], Deutsche Telecom [Germany], Telecom New Zealand, Jazztel [US], Genuity [Australia] are just some examples of these customers. Products and services in this area are expanding continuously to serve more customers in global communications industry. Infotech is not only distributor of GE network inventory products but also enhances the product to fit Turkish communication network requirements.
Plan, design & build
The planning and engineering process is supported by digital mapping
Network modelling of the entire connected network (inside & outside plant)
Network design tools speed and simplify the design process.
Strategic service planning and activation
Integrated physical and logical models of the network enable operators to link network build to planned service offerings
End to end network paths, with exact representation of network resources, can be viewed for provision of new services
ß Fault management & customer care
The Network Inventory can be referenced by network fault management systems to enquire about the exact location of alarms from malfunctioning equipment.
Asset maintenance and management
Accurate data enables operators to manage and maintain their assets, reducing unnecessary capital outlay.
Spatial analysis of network data combined with customer demographic data enables operators to plan network build to areas of highest revenue potential and conduct marketing campaigns with customers closest to the network.
Unique telecoms solutions to document and model:
ß Providing clear business benefits:
streamlined network engineering
efficient network maintenance
accurate service allocation
fast customer provision
accurate network data
Unlocks business value by:
Integrating the customer and the network, enabling operators to plan network build into areas with the highest density of target customers.
Combining inside and outside plant to give a complete, end to end view of the connected network, with support for equipment from multiple vendor sources.
Providing an integrated model of the physical network and the circuits and services running over it, supporting multiple telecoms technologies.
Providing data to other OSS applications supporting operations such as service assurance and service provisioning.
Smallworld core spatial technology: core GIS technology
Physical Network Inventory: Physical Network Inventory models ducts, underground and overhead cables, street cabinets, manholes, splice closures, buildings (including floor plans), racks and cards, right down to port level – the entire, end to end connected network.Logical Network Inventory: models the logical circuits that run over the physical network. Logical Network Inventory is a tool for planning and allocating bandwidth across a wide range of telecoms technologies – PDH, SDH, SONET, ATM, Frame Relay, and DWDM.